Introduction
Dhone88 treats user privacy as its highest priority. When you use our website or mobile app, we collect certain information — solely to provide you with a better experience. This privacy policy clearly explains what data we collect, why we collect it, and how it is used.
By creating an account on Dhone88, you are considered to have agreed to this privacy policy. We recommend reading it carefully before registering.
Dhone88 never sells or unauthorizedly shares your information with any third party.
What Types of Information Do We Collect?
Under Dhone88's privacy policy, we collect two types of information: data you provide directly, and data collected automatically while you use the platform.
Directly collected data:
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Residential address and country
- National ID or passport number (for KYC verification)
- Payment method details (bKash, Nagad, Rocket, etc.)
Automatically collected data:
- IP Address & Device Type
- Browser type and operating system
- Time spent on the website and pages visited
- Cookies & Session Data
Why is your data collected?
We do not collect your information without purpose. Every piece of data has a specific use, as outlined below as part of Dhone88's privacy policy:
- Account Management: For registration, login, and profile updates.
- Identity Verification (KYC): To prevent fraud and money laundering.
- Transaction processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your issues quickly.
- Security assurance: To prevent unauthorized access and fraud.
- Personalized experience: To show you bonuses and offers tailored to your preferences.
- Legal Obligations: To meet applicable legal and regulatory requirements.
Cookie Policy
The Dhone88 website uses cookies — small files stored in your browser that make future visits smoother and more personalized. The cookies we use include:
- Essential Cookies: Essential for login sessions and security.
- Performance Cookies: Helps analyze site speed and performance.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: Collects site usage statistics to support improvements.
You can disable cookies through your browser settings, though doing so may affect the functionality of some features.
Who is your data shared with?
Dhone88 never sells your personal information to third parties. In limited circumstances, however, data may be shared with trusted partners:
- Payment processors: With trusted payment gateways to verify and complete transactions.
- Identity verification services: With authorized agencies for the KYC process.
- Law Enforcement Agencies: In cases of a court order or legal obligation.
- Technology partners: For platform operation and maintenance.
All third parties are contractually bound to uphold Dhone88's privacy standards and may not use your data for their own purposes.
Data storage & security
Dhone88 uses industry-standard SSL encryption to keep all data secure. Our servers are housed in protected data centers and undergo regular security audits.
- All sensitive data is stored with AES-256 encryption.
- Payment data is handled in compliance with PCI-DSS standards.
- Two-factor authentication (2FA) is available on all accounts.
- Any detected unauthorized access attempt is blocked immediately.
- Even after account closure, certain data may be retained for a defined period as required by law.
Your Rights
Under Dhone88's privacy policy, every user holds certain important rights regarding their own data:
Right to access your data
To find out what information we hold about you, please contact our support team.
Right to correct your data
If any of your information is incorrect, you can request that it be corrected.
Right to delete your data
After account closure, you may request deletion of any data not subject to legal retention requirements.
Right to opt out of marketing
You can unsubscribe from promotional emails or messages at any time.
Right to Lodge a Complaint
If you have any concerns about data security, you can file a complaint with our support team.
International Data Transfers
As an international platform, Dhone88 may process or store your data on servers located in other countries. In all such cases, we ensure that every transfer meets international data protection standards.
Even if your data is transferred to another country, local authorities in that country cannot access it without Dhone88's permission, unless a valid court order is in place.
Policy update notifications
Dhone88 may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or a platform notification. Continued use of the platform after any update constitutes your acceptance of the revised policy.
The date of the latest update will always be shown at the top of this page. We recommend checking it regularly.
Data collection & use — summary
| Data type | Purpose | Retention period |
|---|---|---|
| Personal identity | Account Creation & KYC | For the duration the account remains active |
| Payment Information | Transaction processing | 5–7 years for legal requirements |
| Usage history | Security & experience improvement | Up to 2 years |
| Cookie Data | Session & preference storage | Session end or 30 days |
| Device Information | Fraud detection | Up to 1 year |
Dhone88 Privacy Protection Features
SSL Encryption
All data between your browser and our servers is encrypted using SSL/TLS.
Two-Factor Authentication (2FA)
Add an extra layer of verification at login to keep your account more secure.
Never sold to third parties
Your data is never sold to advertisers or any third party — not ever.
Regular Security Audits
Regular security audits are conducted by external experts to identify and address any vulnerabilities.
KYC Security
KYC documents are stored on encrypted servers and accessible only to authorized personnel.
Dedicated Support
Our 24/7 support team is always on hand for any privacy-related questions or concerns.
Play in a safe environment at Dhone88
Enjoy the best betting experience with your data kept secure. Open an account today.
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